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A warm welcome to ‘Mandie’s blog’, a regular blog providing an opportunity for lively deliberation and supposition.

Mandie Kemp is the Managing Director of Futures Supplies & Support Services and a self-confessed writing enthusiast with over 25 years' experience in the cleaning and janitorial industry.

   

1st July 2008

A different kind of fuel!

Is it the economic slowdown and/or a lack of credit that is leading to escalating levels of fraud?

In a time of economic uncertainty patterns of crime are also changing.

When I think of crime I usually think of a physical action or violation against a person or a thing - burglary, mugging or pick pocketing. But in recent years crime has been taking a far more sophisticated form.

One of the fastest growing crimes is identity fraud perpetrated without the criminals even breaking into your home.

Earlier in the year a study by accountancy firm KMPG revealed that fraud levels in 2008 have reached a 12 year high.

Other figures show cases of ‘account takeover’, where a facility hijacker unlawfully obtains access to a victim’s account operating it fraudulently, has more than doubled from 1,331 in the first quarter of 2007 to 3,276 in the same period this year.

That’s a massive increase of over 136 per cent and is the fastest-growing type of fraud currently recorded.

Officials say they cannot be sure why the figures are rising at such an alarming rate – well let me enlighten them.

I have always thought of myself as vigilant and savvy in such matters - following all the best advice. I cross shred everything; and sign up to monthly alerts to check my credit report for activity. I am registered with Cifas; and I even resort to eating my passwords - extreme but worthwhile having seen the chaos and distress that identity fraud can cause when my son was a victim some years ago.

But, as a recent victim of ‘account takeover’ myself, I have to tell you it is not enough. By obtaining everyday details available in the public domain – Companies House, births and deaths, and Council Tax records – criminals gathered information on my private and business account.

They were then able to make systematic calls to the telephone banking system, transferring funds from one account to the other and subsequently withdrawing substantial funds using a counterfeit passport and cheque.

It was not enough that I had never subscribed to the telephone banking system let alone had a password or that I had never drawn more that £200 from a cash point to alert the banking system that the activity was fraudulent.

The subsequent lack of interest from the police is disappointing to say the very least. Despite the availability of CCTV and transcripts of all the calls they seem preoccupied with soft crime.

Identify theft costs the British economy millions of pounds annually and has become an easy and economical way for criminals to steal money.

The ease of stealing a person’s details, coupled with the difficulty in prosecuting such crimes clearly fuels the rise in ID fraud.

You may recall that back in November HMRC ‘mislaid’ the personal details of all child benefit recipients in the UK. At the time, the banking industry released a statement to reassure its customers that sort code and bank account, national insurance number, date of birth, name and address details are not enough in themselves for an ID fraudster to access a bank account – as additional security information and passwords are always required.

I am living proof that this is clearly not the case!

If you would like to comment on this piece please email info@futures-supplies.co.uk

Previous Blogs

1st June 2008

Over a barrel……………

As the price of a barrel of crude oil reaches record highs, fuel prices have rocketed, more than doubling since 2007. Further increases are therefore inevitable at the pumps.

The impact is far-reaching – we are already seeing the biggest increases in food prices for generations. The disappearing age of cheap air travel is on the horizon, with ticket prices increasing to offset the rising cost of jet fuel. Energy costs have hit an all time high and bills are set to rise by 50% this year.

Diesel prices have increased by over 30% in the past twelve months fuelled by an alliance between greedy decadent oil traders, producers and speculators who have used scare-mongering to drive up prices and line their pockets.

Coupled with rising demand in China and India, the government has imposed ill-considered taxation on fuel. The UK has always levied much higher taxes on fossil fuels than the US. The result - it's not just families that are feeling the squeeze: businesses are suffering significantly.

Any business that runs a vehicle fleet will especially have felt the pinch. With the economic climate, as well as climate change high on the agenda, there has never been a better time to take the opportunity to look for alternatives.

By exploring and embracing renewable energies and alternative fuel sources, along with new technologies, and by becoming more efficient in our activities, we might just be in time to respond to this wake up call.

If we can engender enough fear that the oil business, speculators and governments source of income may be compromised we may yet, as a result, see the oil bubble burst and demand and fuel prices start to fall.

As the nation finds alternatives and starts to defect from the pumps collaboratively we can look forward to a genuinely more sustainable future that thrives without violating the planets resources and frees us from the bureaucratic political arena that currently holds us over that very expensive barrel!!

If you would like to comment on this piece please email info@futures-supplies.co.uk

1st May 2008

Are they just paying lip service…………

With almost every page of media carrying an article about a new ‘green’ environmentally friendly company or product range I can’t help feeling that most of the claims made are merely paying lip service to the whole ‘green’ trend. I have to question - are we all being led up the non organic garden path.

Unsubstantiated misleading claims fill the pages of our press and the business and political arena. Many I suspect are misguided, some even unscrupulous and made by companies out only to make a quick buck by taking good money for products and services that I fear are much less than green.

I would suggest that most people are by now positively confused and sceptical about many of these claims having been dazzled by green terminology and spurious science jargon.

Trying to sort out the truly environmental ethically minded genuine companies doing it for the right reasons isn’t easy - ‘green’ has become the new ‘black’ and companies have recognised they have to get on the bandwagon or get left behind.

I am constantly frustrated by the term ‘environmentally friendly’. Why? Because nothing is actually ‘friendly to the environment’. Whatever it is it had to come from somewhere, be manufactured, shipped or transported, packaged and will later be disposed of. It therefore has an environmental impact along with a carbon footprint.

Mass demand equals mass production which means environmental impact and damage on some scale – it is a fact that it is impossible to be totally green as green is open to many interpretations and every action has an impact.

Take for example plastics - nothing illustrates our throw away lifestyle better. We produce over 3 million tons a year using 8% of the world’s oil production. 1.5 million tons of plastic are used in the bottled water industry alone and with 13 billion bags given away a year by British retailers it’s not surprising that it’s a subject that’s been prominent in the press recently.

But is swapping from one plastic bag to another enough –didn’t we re-use all those other bags anyway? Have you checked that you are not unwittingly swapping one evil for another - substituting toxic chemical use with native species destruction; air pollution with water pollution; and energy use with human welfare violation?

Does anyone know what being ‘green’ really means? Is it all just a cynical marketing ploy - isn’t it time we asked if these companies are really concerned about global warming? How exactly is their product ‘friendly to the environment’ and can they actually substantiate their claims?

If you would like to comment on this piece please email info@futures-supplies.co.uk

 

1st April 2008

Excess borrowing and abuse of our planet…

LIVE beyond your means for however long but eventually you will have to pay back what you owe - be it to the bank or the universe.

Depleting resources through excess borrowing and abuse of our planet - I draw here an analogy between our current financial and environmental position.

Sub-prime lending leading to the recent credit crunch, fuelled by world events over the past decade postponed by a flood of money from central bankers lent in both America and Britain has plunged society into debt.

Compounded with an ever increasing un-sustainable throw away attitude – ‘have it today and pay for it later’ there is a clear parallel with our attitude to our impact on the environment – ‘have it today and throw it away tomorrow’.

Climate change, a natural phenomenon, advanced by the industrial revolution hundreds of years ago, has been accelerated by a needless waste of energy and resources, once depleted they can’t be restored – we know that.

Similarly Sub-prime lending is lending money to people you know are too poor to re-pay it – the risks to the economy were known. American house prices started to fall, sub-prime borrowers defaulted in huge numbers and banks refused to lend further. Inter-bank lending dried up and symbolically just like the melting ice caps Northern Rock were devastated.

Accelerating climate change, much like the instability in the financial markets, is both predictable and preventable. The sooner we recognise that the better we will find ways to make sure it can’t happen in the future.

As the cost of goods and borrowing increases maybe once and for all we will all start to discover the impact of our unrestrained behaviour. Our throw away actions on society and the economy go beyond what is socially or morally acceptable. Its time to rediscover the real value of goods, service and quality - reinforcing old habits of saving and making the best use of resources.

So in these uncertain times an opportunity maybe to fortify the positives and for companies and individuals to take firm control, buff up their green credentials - adapt and create sustainable long term strategies and embrace new technologies.

With the potential to elude the ‘buy now pay later’ and ’throw away culture’ conceivably, if we are optimistic and take positive sustainable action now, we can expect no more than an adjustment to the economy not a full blown recession and maybe yet avert an environmental melt down.

If you would like to comment on this piece please email info@futures-supplies.co.uk

 

 
 

 


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