Futures Supplies & Support Services has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.
Marc Kemp, Managing Director of Futures Supplies commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve our offering.”
Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.
Daniel Hills joined Futures Supplies & Support Services Ltd in 1997 as a Warehouse Assistant at just 16 years old. Over the ensuing 20 years, Dan progressed rapidly, acquiring additional skills through training, mentoring and experience, to the position of Office Manager and ultimately Operations Manager. Assuming responsibility for the day-to-day operations of the business his role now includes client support, order processing, purchasing and co-ordinating logistics.
Dan is a key member of the management team. He is remarkably dedicated, loyal and cheerfully supports the team fostering a friendly and collaborative environment with both his colleagues and clients alike.
His dedication and work ethic never waver and this was rewarded with an all-expenses paid surprise trip to Las Vegas in March.
Dan said “Vegas has always been on my wish list, I cannot tell you what a fabulous surprise it was and how grateful I am. What an amazing time I had, I can’t put it into words. I am blessed to work at such an amazing company with a great team of people – roll on the next twenty years.”
Founder and CEO Mandie Kemp’s belief is that there is more to business than the bottom line. Futures Supplies has always been committed to the support and development of young people. It has offered apprenticeships and work placements to young people providing training and experience to help build their confidence with a view to catalysing long-term employment.
Mandie says, “Responsible business, sometimes referred to as corporate social responsibility or CSR, is at the core of our business strategies and Dan living breathing proof of this. I congratulate him for his long service, he is an inspiration and I wish him continued success in his role for many years to come. I hope the trip goes some way to shows how much we truly appreciate his loyalty, hard work and dedication.”
We recognise innovation and green products remain high on the agenda of procurement departments. Futures Supplies continues to research the market place to deliver innovations throughout our business processes and products.
Delivering an award winning service and sustainability, we are delighted to bring you an alternative to the wood pulp toilet rolls that are currently available – toilet rolls made from bamboo!
Cheeky Panda toilet rolls are made from FSC® certified tropical bamboo. They are luxuriously soft and are now on our shelves.
Bamboo is an excellent renewable resource and offers an alternative to the pulp tissue products already in the market place, it takes as little as 18 months to grow and is 100% biodegradable.
Why not give Cheeky Panda bamboo toilet rolls try?
Futures Supplies is delighted to have its green credentials independently endorsed for the tenth year running achieving the credible and sought after Carbon Neutral certification. This is a highly sought after accolade and recognises the company as an industry leader in its field for its environmental commitment and for delivering carbon neutral supplies to its customers.
We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.
Supporting the Andipatti Wind Power Project located in the state of Tamil Nadu, India, this 49.5MW wind power project delivers zero-emissions renewable electricity to the Southern regional grid. The project is validated and ‘Verified Carbon Standard’ (VCS).
This wind farm consists of 30 Vestas turbines, each of capacity of 1.65 MW, generating approximately 100,000 MWh of clean renewable electricity annually. This reduces CO2 emissions by displacing electricity which would have otherwise been drawn primarily from fossil fuel power stations; subsequently, the Andipatti Wind Power Project generates 90,000 tonnes of emissions reductions on average per year.
Demonstrating our commitment to reducing CO2 in accordance with leading edge quality assurance standards, the CarbonNeutral trademark is one of the worlds most recognised and robust brand marks for greenhouse gas emission reduction.
As a result of this reduction process coupled with offering the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.