CHSA Distributor Accreditation Scheme

Futures Supplies always strive to deliver quality products, backed up with an exceptional customer experience and today we were delighted to invite independent inspector for the UK Cleaning & Hygiene Suppliers Association, Martin Yates to our premises to carry out an inspection of our products.

Representing all the major manufacturers and distributors of cleaning & hygiene products, the CHSA operates four accreditation schemes – three for manufacturers of soft tissue products, plastic refuse sacks and industrial cotton mops and one for distributors.

The CHSA Distributor Accreditation Scheme, which was introduced in 2017, requires regular periodic site audits to ensure conformance. Distributors must also sign a declaration that they will only stock and offer for sale CHSA accredited products or products that conform to the same standards as required by the relevant CHSA Manufacturing Standards Accreditation Schemes.

The aim of the schemes is to drive up standards in the industry and to ensure that what’s on the label is in the box so the customer always gets what they order and pay for.

We hope this provides our customers with further confidence and the assurance that we supply only products that meet the CHSA Accreditation rigorous high standards.

You can find out more about the CHSA Accreditation Schemes here

Futures Supplies Awarded Feefo Gold Trusted Service Award 2017

feefo_gold_trusted_service_2017_darkFutures Supplies & Support Services has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Marc Kemp, Managing Director of Futures Supplies commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve our offering.”

Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.

To find out more and see our reviews visit the website

Making a Clear and Credible Commitment – Celebrating Ten Years of Certification!

Futures Supplies is delighted to have its green credentials independently endorsed for the tenth year running achieving the credible and sought after Carbon Neutral certification.

This is a highly sought after accolade and recognises the company as an industry leader in its field for its environmental commitment and for delivering carbon neutral supplies to its customers.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

Supporting the Andipatti Wind Power Project located in the state of Tamil Nadu, India, this 49.5MW wind power project delivers zero-emissions renewable electricity to the Southern regional grid. The project is validated and ‘Verified Carbon Standard’ (VCS).

This wind farm consists of 30 Vestas turbines, each of capacity of 1.65 MW, generating approximately 100,000 MWh of clean renewable electricity annually. This reduces CO2 emissions by displacing electricity which would have otherwise been drawn primarily from fossil fuel power stations; subsequently, the Andipatti Wind Power Project generates 90,000 tonnes of emissions reductions on average per year.

Demonstrating our commitment to reducing CO2 in accordance with leading edge quality assurance standards, the CarbonNeutral trademark is one of the worlds most recognised and robust brand marks for greenhouse gas emission reduction.

As a result of this reduction process coupled with offering the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach here

CarbonNeutral Certificate 2016


Dave H&S 2016Ensuring highest standard of training and development has always been fundamental to Futures Supplies. We believe whole heartedly in supporting our personnel through continual training and development that is practical, enjoyable and applicable to each individual.

Continually investing in staff to ensure expertise, motivation and job satisfaction endorses our company belief that a happy team creates happy customers.

VAL Reach Truck 2016We would like to congratulate Dave Wilder, who recently successfully completed the Supervisors General Health & Safety Course and Valentin Petrea, the AITT accredited Reach Truck training.





Shortlisted In Not One But Two Prestigious Croydon Business Excellence Awards 2015

CBEA Finalist 2015 LogoWith a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of south London. Our thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.

With so much to celebrate, Futures Supplies is delighted to be shortlisted today in not just one but two categories in the 2015 Awards for “Entrepreneur of the Year” and “Best SME Business”.

The Entrepreneur of the Year Award will go to the outstanding individual who, in addition to displaying those common entrepreneurial traits, can best demonstrate visionary leadership overcoming barriers to success and obstacles to growth, strong financial performance results, significant current business growth achievements, a clear, concise and impactful plan for sustained growth along with innovation and differentiation within the business.

The Best SME Business Award sets out to recognise and acknowledge the ongoing role that all SME businesses play in growing and sustaining our economy.

It will be awarded to the SME business that can best demonstrate pro-active leadership and management, commitment to the local community and green initiatives, a strong training and development programme, strong financial growth performance results, a clear, concise and impactful plan for sustained growth and demonstrate innovation and differentiation within the business.

The winners will be announced at a Gala dinner on 1st October, in the meantime we are all keeping our fingers tightly crossed and we hope you do the same!

Futures Supplies Rated As STRONG!

PLIMSOLLA study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.

This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.

The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.

Plimsoll Report 2015

You can get the latest report industry report at <>


Independent Certification Keeps Us At The Very Top Of Our Field

ISO 9001 & 14001 DNV UK colourCongratulations to all members of the team at Futures Supplies in this our 20th year, we have successfully gained re- certification to BS EN ISO 9001:2008 for our Quality management System and BS EN ISO 14001:2004 for our Environmental Management System for a further 3 years.

We want our customers to have confidence in the goods and services that we supply and we do not think it is enough just to make claims about our quality and environmental credentials. At Futures Supplies, we believe that these should be backed up and certificated by independent bodies, auditors and assessors. This year we were delighted that a UKAS representative accompanied our DNV assessor further endorsing our exceptionally high standards throughout our business and processes.

To ensure transparency and creditability, we have maintained certification to BS EN ISO 14001:2004 and BS EN ISO 9001:2008 since 1997 through recertification and annual external auditing carried out by Det Norske Veritas (DNV) who are UKAS accredited.

DNV Audit 2015Accreditation by the United Kingdom Accreditation Service (UKAS) is key to ensuring that our customers can have confidence in the quality of goods and in the provision of our services.

A big thank you to all the team who contribute daily to ensure Futures Supplies remains at the top of our field and demonstrate continual improvement through the whole of our business process.

A special thank you goes to the Management Team for their support and input during the process especially to Andy our Office Manager and Environmental Manager for leading the audit.




Carbon Neutral Supplies Delivered to Your Door

Carbon Neutral Certified LogoWe are delighted to have been certified Carbon Neutral for the eighth consecutive year.

Continuing our support of the Gobi Gansu Wind Power Project, this Gold Standard Project involves the generation of zero-emission renewable energy through the installation of wind turbines in northwest China. The project is making a significant contribution to the sustainable development of one of the poorest provinces in China, providing considerable environmental, social and sustainable benefits.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

Naturally Cradle to Cradle Is Certified Silver

Ecover Cradle2CradleCombining excellent cleaning power with credible sustainable credentials has always been a priority for Futures Supplies when selecting a range of products for our customers.

We  are pleased to bring you a new range of products from Ecover Professional which are Cradle to Cradle Certified at Silver level and are the first professional cleaning products to have received the mark, licensed by the Cradle to Cradle Products Innovation Institute.

This Certification for product manufacturing is a widely recognised positive force for society, economy and the planet and the Standard is a multi-attribute, continuous improvement methodology that provides a path to manufacturing healthy and sustainable products for the world we live in.

Three new highly concentrated products, Multi Daily, Multi Forte and San Daily, are now available from Futures Supplies at

Centre Status As A BICSc Accredited Training Organisation

Chequers Training Centre 2013We are delighted that after much hard work that our partner Chequers Contract Services has achieved Centre Status as a BICSc Accredited Training Organisation.

The opening of its onsite Training Academy sees the realisation of the dream of the Chequers board of directors, who passionately believe that to provide the best service, they should provide the best people and the best training. “We place high importance in developing our staff.  Six months ago, we had a dusty old warehouse, now we have a new future to offer our staff and better standards to our customers.” said Kate Ward, Sales Director.


Award winning, Chequers Contract Services is now some 26 years along the road of providing an exceptional cleaning experience. It prides itself on being a family run business and believe these family values and its people are at the heart of their success.

Delivering fully trained, hardworking, reliable cleaning professionals, the Training Academy was officially opened by Justin Calver MBICSc, of BICSc. The Academy is equipped with all manner of cleaning challenges for operatives to overcome, under the close guidance of qualified BICSc assessors.

All staff will be trained in the Mandatory Units to become Licensed BICSc Practitioners and will receive a bespoke selection of training from over 85 specialist modules all which will add up to a nationally recognised qualification.

Congratulations to all the team at Chequers from us all at Futures Supplies for making it happen!