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Celebrating 29 Years of Progress and Commitment: Reflecting on Our Journey

As we mark our 29th year in business, we at Futures Supplies take a moment to reflect on the milestones and achievements that have shaped our journey. What began as a humble family business in Mandie’s garage back in 1995 has evolved into a leading independent distributor of washroom, cleaning, janitorial, and associated products, catering mainly to the B2B sector.

In 2005, after a decade of growth and dedication, we made a pivotal decision to invest in our future by purchasing our own self-contained, purpose-built offices and warehouse in South London. This move not only solidified our commitment but also provided us with the infrastructure to better serve our expanding customer base.

Quality has always been at the forefront of our operations. In 1997, we achieved independent certification for our Quality Management System to British Standard ISO 9001, ensuring our customers’ confidence in the quality of our goods and services.

The transition of leadership within the company has been seamless, with Marc, our Managing Director, stepping into the role in 2018 following his mother Mandie’s retirement. With over two decades of experience within the business, Marc brings a wealth of knowledge and a vision to drive our company forward.

Our journey hasn’t been without its challenges. From surviving the Millennium Bug to overcoming a substantial fire in 2000, we have persevered, never faltering in our commitment to our customers. In fact, it was amidst these challenges that we achieved our first £1 million in annual sales in the same year as the fire.

But it’s not just about business success; it’s also about making a positive impact on our community and the environment. Since 2004, we’ve been dedicated to improving our environmental, social, and economic footprint. From providing work experience placements to disadvantaged youth to pioneering the use of eco-friendly products and sustainable business practices, we’ve remained steadfast in our commitment to sustainability.

Our efforts have not gone unnoticed. Over the years, we’ve been honored with numerous awards, including the prestigious Green Mark accreditation, recognizing our dedication to corporate social responsibility and sustainability.

Innovation has always been at the heart of what we do. From being early adopters of social media to introducing a complete environmental product range, we’ve continuously embraced new technologies and practices to better serve our customers and the planet.

As we look ahead to the future, we remain committed to our core values of service, quality, value, reliability, and sustainability. Our refreshed logo, unveiled in 2024, symbolizes our evolution, growth, and optimism for the future—a future where we continue to shine bright as a beacon of excellence in our industry.

We are immensely proud of our team, whose dedication and hard work have been instrumental in our success. From Andy, our Office Manager, with over 22 years of service, to Ian, our driver, and Dave, our Warehouse Manager, each member of our team plays a vital role in our journey.

And to our customers, suppliers, and partners, we extend our sincerest gratitude for your continued support and trust. Together, we look forward to shaping a future where sustainability, innovation, and excellence go hand in hand. Here’s to the next 29 years and beyond!

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Sustainability or Greenwashing?

Always keen to keep up with regulatory changes, our Managing Director Marc Kemp and Office Manager Andy Hills, recently attended an event hosted by the Finnish-British Chamber of Commerce, in collaboration with their Patrons Borenius and Metsä Group.

Held at the Leonardo Royal London St Pauls, the event consisted of two keynote speeches, as well as a panel discussion moderated by Lord Justice Snowden.

Sustainability and associated topics are top-trending subjects, on all platforms, across all organisations. However, what does sustainability really mean? What is required, legally or ethically, how is it achieved and how do you sort out the “buzz” from the reality?

Aksu Tuominen from Borenius gave an insight into the Green Claims Directive, the Proposal for Regulation on Packaging and Packaging Waste, and Ecodesign for Sustainable Products Regulation (ESPR).

The second keynote speech was provided by Maija Pohjakallio and Kalle Ikonen from Futures Supplies’ partner Metsä Group. They focused on the practical experiences against the background of recent regulations, also shedding light on current EU deforestation regulation and nature restoration laws.

The insightful speeches lead to an interesting and insightful panel discussion on how the topics affect the ongoing concerns of businesses with panellists were Kalle Ikonen and Maija Pohjakallio from Metsä Group, Casper Herler from Borenius, and Andrew Griffiths from Planet Mark.

You can find out more about out sustainability initiatives on our website at www.futures-supplies.co.uk

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Stunning Tallow Chandlers Hall!

A great day on the 7th February attending The Worshipful Company of Environmental Cleaners Election Court Luncheon at the stunning Tallow Chandlers Hall in the City of London.

Its always a pleasure to meet with fellow industry partners, both familiar and new faces. Sharing and exchanging knowledge along with celebrating the newly elected to the livery movement. It was a privilege to support this WCEC event and of course enjoy a fabulous lunch!

Thank you to our partner Louis Beaumont, Hive Cleaning for your invitation and hospitality.

You can find out more about the WCEC and its great work here https://wc-ec.com/the-company/

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Cleaning Up Hygiene Poverty

As a headline sponsor, Futures Supplies Managing Director, Marc Kemp and Office Manager, Andrew Hills were delighted to support Cleanology ’s third annual charity evening at The Globe, in support of The Hygiene Bank.

Raising over £30,000 for the charity in cash and product donations, it is fast becoming one of the cleaning industry’s biggest annual flagship events.

The Hygiene Bank believe that basic hygiene is not a privilege and their vision is that one day everyone living in the UK will have access to essential hygiene products. With a mission to bring communities, businesses and thought leaders together they hope to tackle hygiene poverty providing access to products and being a voice for change.

We would like to extend our thanks to Dominic and the fabulous team at Cleanology for all their hard work in pulling off such a successful event. We look forward to continuing our support of this worthy cause.

Find out more about The Hygiene Bank here www.thehygienebank.com

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Saving The Planet Since 2006

Scientific consensus states that carbon emissions must be reduced to avoid catastrophic climate change. Businesses have an important and essential role to play in meeting reduction targets. By reducing CO² emissions and carbon offsetting, businesses like ours are able to play their part in the climate change battle. 

Futures Supplies is delighted to have partnered with Carbon Neutral Britain to ensure it continues to maintain its Carbon Neutral for the 16th successive year. This accreditation positions us as an industry leader with one of the strongest and most credible approaches to climate change. 

Since 2006 we have demonstrated our commitment to reducing our CO² emissions in accordance with leading edge quality assurance standards including independent certification to BS EN ISO 14001.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO²) emissions associated with our business, reducing them at source, and then offsetting any unavoidable emissions by purchasing carbon credits. 

To ‘balance out’ our emissions, we use our carbon credits to support projects throughout the world. We are currently supporting the Carbon Neutral Britain Climate Fund™. 

Projects selected within the Carbon Neutral Britain Climate Fund™ are based on their direct and indirect impact around the world – not just in offsetting, but also in supporting education, employment and clean water, as well as having net positive impact on the local wildlife and ecology. 

As a result of this reduction process coupled with offsetting the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can find out more about our Commitment to the environment here https://www.futures-supplies.co.uk/environment.asp

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15 Years of Carbon Neutral Supplies

Futures Supplies & Support Services Ltd has long been at the forefront within the cleaning industry for its environmental credentials and commitment to sustainability and the company is proud to celebrate 15 years of Carbon Neutral status in 2022

Scientific consensus states that carbon emissions must be reduced to avoid catastrophic climate change. Businesses have an important and essential role to play in meeting reduction targets and carbon offsetting enables businesses like Futures Supplies to play a part in the climate change battle.

In partnership with Carbon Neutral Britain, Futures Supplies is delighted to have achieved its Carbon Neutral status for the 15th consecutive year. This accreditation positions the company as an industry leader with one of the strongest and most credible approaches to climate change.

Since 2006 Futures Supplies has demonstrated Its commitment to reducing CO² in accordance with leading edge quality assurance standards. As a result of this reduction process coupled with offsetting the unavoidable emissions associated with their business, Futures Supplies carbon footprint is reduced to net zero.

Marc Kemp, Managing Director says “We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source, and then offsetting any unavoidable emissions by purchasing carbon credits. To ‘balance out’ our emissions, we use our carbon credits to support projects throughout the world. We are currently supporting the Carbon Neutral Britain Climate Fund™”.

The South London based business was one of the first in the cleaning industry to gain certification to BS EN ISO 14001 and has won numerous awards for its ‘green’ initiatives including a coveted ‘Green Apple’ award. Its continued commitment to sustainability, confirms it as a pioneering and ground-breaking business.

Award Winning and Carbon Neutral FUTURES SUPPLIES was established in 1995. The company is a family run, independent distributor of washroom, cleaning, janitorial and associated products.

Its ethos is to deliver service, quality, value, reliability, with a commitment to environmental sustainability, using the most up to date technology and innovation. Committed to integrity and transparency in the way the company operates, how the company supply goods and services and in its business partnerships, its aim is to provide an exceptional customer experience.

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Mobile Cleaning Supplies Goes Live

Futures Supplies are constantly listening to customer feedback and we continue to invest to ensure we deliver the very best customer experience. Over recent months we have been busy upgrading our website so that it is more mobile friendly.

Whilst this represents a considerable investment for us, we appreciate that almost half of all the visitors to our website are now using mobile devices and therefore we see this as an important step in continually improving our offering to you.

We hope this proves useful and improves your experience on the website, especially if you are using a mobile platform to place your orders.

Here is a reminder of some of the standard features which our website already offers. Don’t forget to request your login to access these facilities:-

  • View and print copy POD’s (delivery notes), invoices and statements
  • View your sales order history, in progress and completed orders
  • Subscribe to our budget control facility to help you control your costs
  • Online ordering 24hours a day, 7 days a week.
  • Product images and information
  • Download COSHH/ Safety Data Sheets
  • Keep up to date with our latest news
  • Request an account or place a ‘one of order’ and pay using our secure card or PayPal facilities
  • Check out a product’s environmental credentials
  • Set up a list of favourites for easy regular orders

Futures Supplies are committed to supporting your back office operations. If we can offer any assistance to help streamline your order process and with the website please do not hesitate to contact Andy our Office Manager who would be delighted to help you.