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Personal Development Pays Off!

Passionate about our people, Futures Supplies believe in engaging and supporting our team by providing continual training and development that is practical, enjoyable, applicable and rewarding.

Paula and Casey, part of the Futures Supplies Customer Service team, were delighted to attend the recent Metsä Training Academy as part of their personal development plan.

Metsä Tissue, one of Futures Supplies key supply partners, is one of the leading sustainable tissue paper suppliers in Europe.

The workshop, held at Metsä Tissues Surrey Head Office, offered an insight into the Katrin product range as well as Metsä Tissue’s approach to sustainability and how savings can be made through use of its range of Katrin Hygiene products.

We believe a well-trained, knowledgeable and a highly motivated team deliver a better overall level of customer care ensuring we deliver an exceptional customer experience throughout your customer journey with us.

A Happy well trained and engaged team equals happy well looked after customers!

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Sustainability or Greenwashing?

Always keen to keep up with regulatory changes, our Managing Director Marc Kemp and Office Manager Andy Hills, recently attended an event hosted by the Finnish-British Chamber of Commerce, in collaboration with their Patrons Borenius and Metsä Group.

Held at the Leonardo Royal London St Pauls, the event consisted of two keynote speeches, as well as a panel discussion moderated by Lord Justice Snowden.

Sustainability and associated topics are top-trending subjects, on all platforms, across all organisations. However, what does sustainability really mean? What is required, legally or ethically, how is it achieved and how do you sort out the “buzz” from the reality?

Aksu Tuominen from Borenius gave an insight into the Green Claims Directive, the Proposal for Regulation on Packaging and Packaging Waste, and Ecodesign for Sustainable Products Regulation (ESPR).

The second keynote speech was provided by Maija Pohjakallio and Kalle Ikonen from Futures Supplies’ partner Metsä Group. They focused on the practical experiences against the background of recent regulations, also shedding light on current EU deforestation regulation and nature restoration laws.

The insightful speeches lead to an interesting and insightful panel discussion on how the topics affect the ongoing concerns of businesses with panellists were Kalle Ikonen and Maija Pohjakallio from Metsä Group, Casper Herler from Borenius, and Andrew Griffiths from Planet Mark.

You can find out more about out sustainability initiatives on our website at www.futures-supplies.co.uk

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Amazing Trip to The Metsa Paper Mill in Finland

Marc and Andy braved temperatures reaching an incredible -31 degrees in a four-day extravaganza trip to visit the Paper Mills and HQ of Metsa Tissue in Mantta in Finland.

Wow what an experience! Not only to see the live production environment at the mill but to get the opportunity to drive snowmobiles on the ice, ride on the sledges pulled by a team of huskies and enjoy the food and culture in nearby Helsinki.

We cannot thank Mark Dewick, Jo Long and Vicky Anslow of Metsa enough for their fabulous hospitality. A truly memorable, informative and fabulous time was had by all.

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A Tree For Futures Supplies!

Katrin Tree CertificateTaking part in Katrin’s recent tree planting campaign whilst attending Interclean in Amsterdam, we are delighted that Metsa has decided to support a reforestation project in so-called ‘Krattwald’ in Handeloh (North Lower Saxony, Germany). The area is known for its old, overgrown oak trees spreading over approx. 2,000 sqm.

To regenerate and preserve this 150 year old population, young oak and yew trees are going to be planted during peak planting season in fall and we are excited that our tree has been planted!

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Metsä Group Illustrates Sustainability Through Tangible Actions

MetsaTissue_logo_vertical_4CFutures Supplies supply partner, Metsä Group has just launched its third Sustainability Report focusing on further development of its target setting, supply chain management and stakeholder engagement.

Achieving targets to reduce fossil CO2 emissions in production by 30% per product tonne from the 2009 levels Metsä is one of Futures Supplies main supply partners and they are committed to sustainability throughout their whole supply chain.

A summary brochure version of the Sustainability Report is now available to download for the first time at www.metsatissue.com

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Metsa Training Academy Delivers Cost In Use Solutions

Katrin Acadamy - LeiannKatrin Academy - DanielFutures Supplies encourage its team to attend training, which is meaningful and assists in delivering exceptional customer service, especially when it comes to product knowledge.

Hot on the heels of Amy Whittle and Trish Carr, who attended the very first Katrin Training Academy, Leiann Kemp, Customer Service Manager and DanielRendall, Business Development Manager were delighted to be invited to attend the interactive sessions for the day which included presentations, videos and practical exercises.

The Katrin Academy, which is based at the head office premises of Metsa Tissue in Walton on Thames, opened its doors to its key suppliers to deliver product training designed to be about learning through practical example.

Both Leiann and Daniel agreed that the training programme was excellent and that the knowledge gained will assist in delivering and exceeding customer expectations when recommending cost in use and environmental solutions in the washroom.

 

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Katrin Handy Packs Deliver Innovation

Katrin Handy Packs2Constantly delivering on innovation and sustainability, Futures Supplies has recently added the Handy Pack hand towels to its range from Metsa Tissue. A plastic case with carry handles which enhance hygiene; the new Handy Packs are extremely durable and protect the contents from moisture as well as delivering on hygiene, value and sustainability.

The Handy Packs produce less volume of waste than traditional cardboard cases and are completely recyclable. A lighter plastic casing, easily stackable and with ‘carry handles’, makes them a delight for cleaning staff to transport and distribute hand towels around the building.

With so many advantages, the Handy Pack is a ‘win win’ product.

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WWF Ranks Metsa Tissue The Best!

WWF Logoproducers on their global ecological footprint, we are delighted that Metsa Tissue, our supply partner for many years, has been ranked ‘best’ in the category of public corporate responsibility reporting and environmental management systems.

As part of the index, Metsa Tissue allowed WWF to scrutinise its global paper production on key environmental criteria, such as fibre sourcing from sustainably managed forests, clean production and public reporting and came out with an impressive 86% score.

Mika Joukio, CEO of Metsa Tissue says, “This excellent ranking is rewarding and highly motivating as a lot of attention and work has been put into our transparency and environmental performance.”

Futures Supplies would like to pass on big congratulations to all the team at Metsa Tissue.

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…And The Metsa Academy Award goes to!

katrin academyTraining personnel has always been a key driver in continual staff development at Futures Supplies to ensure we meet and exceed our customers needs and this month saw the official launch of a brand new Katrin Training Academy.

Based at the head office premises of Metsa Tissue in Walton on Thames, the Katrin Academy is aimed at those selling washroom products or involved in Facilities Management and Contract Cleaning, and is designed to be about learning through practical example.

Amy Whittle, our Sales Manager and Trish in Sales Support were delighted to take part in the first official Academy programme which was extremely well received and won high praise from all those who attended, with sessions being interactive using a full range of Katrin tools including presentations, videos, practical exercises and online tools.