Futures Supplies has always listened to its customers and the business is built around conducting research and moving forward with the findings.
Once again, in this year's satisfaction survey, customers were impressed with the service, quality, value and reliability of the service and products offered by Futures Supplies.
With full marks at 100% satisfaction for telephone answering and administration, together with helpful and polite drivers, Futures Supplies has once again got it right and investment in customer service training has proved invaluable for staff.
Also top of the class was the accuracy of invoices and prompt and complete deliveries, in addition to the availability of the product range through the website. It is also clear to see that 'green' sustainable products are as important to customers as they are to Futures Supplies.