Futures Supplies & Support Services has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.
Marc Kemp, Managing Director of Futures Supplies commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve our offering.”
Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.
Futures Supplies is delighted to have its green credentials independently endorsed for the tenth year running achieving the credible and sought after Carbon Neutral certification.
This is a highly sought after accolade and recognises the company as an industry leader in its field for its environmental commitment and for delivering carbon neutral supplies to its customers.
We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.
Supporting the Andipatti Wind Power Project located in the state of Tamil Nadu, India, this 49.5MW wind power project delivers zero-emissions renewable electricity to the Southern regional grid. The project is validated and ‘Verified Carbon Standard’ (VCS).
This wind farm consists of 30 Vestas turbines, each of capacity of 1.65 MW, generating approximately 100,000 MWh of clean renewable electricity annually. This reduces CO2 emissions by displacing electricity which would have otherwise been drawn primarily from fossil fuel power stations; subsequently, the Andipatti Wind Power Project generates 90,000 tonnes of emissions reductions on average per year.
Demonstrating our commitment to reducing CO2 in accordance with leading edge quality assurance standards, the CarbonNeutral trademark is one of the worlds most recognised and robust brand marks for greenhouse gas emission reduction.
As a result of this reduction process coupled with offering the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.
Small Business Sunday, shortened to the hashtag #SBS on Twitter, was created by Theo Paphitis in 2010. Theo is best known for appearing on Dragons Den on BBC Two. He is Chairman of Ryman Stationery, Boux Avenue lingerie and Robert Dyas, as well as joint owner of Red Letter Days.
Each week, Theo rewards businesses that tweet him @TheoPaphitis and describe their businesses in one tweet of 140 characters or less including the hashtag #SBS. The team at Futures Supplies was absolutely over the moon to be selected as a winner on 15th February out of hundreds of entries.
Every Monday night at 8pm, Theo reviews and chooses his favourite six, the lucky six are then retweeted to his followers providing a massive boost to the chosen lucky businesses by increasing Twitter followers, creating positive media publicity and crucially increasing sales!
Everyone who has ever won a #SBS retweet becomes part of an elite business club of like-minded individuals who can share business opportunities, successes and networking opportunities.
There is an extremely diverse array of amazing SMEs within #SBS who we are delighted to be a part of. With access to the SBS website and directory www.theopaphitissbs.com providing a valuable profile to all the winners, as well as an annual event where winners get the opportunity to meet Theo and network with other worthy winners, we are excited for the year ahead as an official #SBS winner.
We would like to wish you and your families a very Happy Christmas and a Prosperous New Year.
It’s been an amazing record year for Futures Supplies. We have enjoyed celebrating some key milestones with you including our 20th Anniversary, receiving the award for The Best SME Business 2015 and the highest accolade awarded by Plimsoll for ‘Outstanding Performance’ – thank you.
You can continue to place orders on line 24 hours a day, 7 days a week as normal at www.futures-supplies.co.uk right through the Christmas and New Year period and remember we will be here if you have any last minute requirements up to and including 24th, 29th, 30th and 31st December.
A heartfelt thank you to all our valued customers for your loyalty and support throughout 2015 and a promise from all the team here to continue to deliver exceptional service and value throughout 2016 and beyond.
More than 300 companies attended the Croydon Business Excellence Awards Gala Dinner on Thursday, October 1st to hear the best of the best announced.
With a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of South London. The thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.
The ceremony and black tie Gala Dinner was held at Fairfield Halls and Futures Supplies was delighted to be awarded the accolade of ‘Best SME Business’ in this their 20th year.
Councillor Toni Letts, of category sponsors Croydon Council, said: “Operating as an ISO and carbon neutral business, Futures Supplies’ staff training and development programme is exemplary, as is their policy to offer opportunities to disadvantaged young people and commitment to become a ‘Living Wage Employer’.
Their support of local as well as national charities is longstanding – a real example of giving back to the local community. Behind this family business lies a genuine success story of a women entrepreneur who has combated a challenging upbringing and presents a tremendous role model and inspiration to women and indeed all local entrepreneurs. She is really inspirational”.
With a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of south London. Our thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.
With so much to celebrate, Futures Supplies is delighted to be shortlisted today in not just one but two categories in the 2015 Awards for “Entrepreneur of the Year” and “Best SME Business”.
The Entrepreneur of the Year Award will go to the outstanding individual who, in addition to displaying those common entrepreneurial traits, can best demonstrate visionary leadership overcoming barriers to success and obstacles to growth, strong financial performance results, significant current business growth achievements, a clear, concise and impactful plan for sustained growth along with innovation and differentiation within the business.
The Best SME Business Award sets out to recognise and acknowledge the ongoing role that all SME businesses play in growing and sustaining our economy.
It will be awarded to the SME business that can best demonstrate pro-active leadership and management, commitment to the local community and green initiatives, a strong training and development programme, strong financial growth performance results, a clear, concise and impactful plan for sustained growth and demonstrate innovation and differentiation within the business.
The winners will be announced at a Gala dinner on 1st October, in the meantime we are all keeping our fingers tightly crossed and we hope you do the same!
A study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.
This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.
The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.
Futures Supplies continue to encourage and support promotion and career growth from within and with its young, dynamic team seeing further expansion in 2014, Leiann Kemp has now been promoted to the position of Sales Manager.
Leiann joined Futures Supplies in 2006 as a general office assistant, she was promoted to Sales Support Administrator and to Customer Service Manager & PA to the MD in 2008. She has become a well-established and experienced member of the team and has always been a rising star, named ‘Scholar of the Year 2013’ at the Katrin Training Academy programme beating over 70 other candidates to a prize that will see her visiting Finland in early 2015.
We wish Leiann all the very best in her new role at Futures Supplies in supporting all our valued customers and managing the overall sales function of the business.
The team at Futures Supplies would like to pass on its heartfelt congratulations to our partners, Chequers Contract Services where the champagne corks have been furiously popping over the past few weeks!
Not only did the company walk away with three prizes at the recent Croydon Business Awards – Business of the Year, Best Business for Training and Development, and Best Business for Apprenticeships and Employment of Young People but also in the prestigious London Business Awards where the best companies in the capital were recognised they collected a prestigious award for the Best Business for Apprenticeships and Employment for Young People.
Kate Ward, Sales and Marketing Director said, “Our celebrations could not have been achieved if it wasn’t for the great partnerships we have forged with our clients, business partners and suppliers, all of whom are instrumental to the success of our business. This is supported by the hard work, dedication and commitment of our staff who, which goes without saying, are our greatest asset.”
In line with our ethos of delivering service, quality, value and reliability we believe training, whilst an investment in both time and money, is vital to any successful and thriving business and Futures Supplies encourage staff to regularly attend courses that are both meaningful and enjoyable.
With training success at our fingertips, we are delighted to announce that congratulations go to our very own Leiann Kemp, Customer Service Manager & PA to the MD, for being awarded the Katrin Academy 2013 – Scholar of the Year for the Katrin Training Academy programme beating over 70 other candidates who attended the programme.
The Katrin Academy, based at the head office premises of Metsa Tissue in Walton on Thames, is open to anyone selling washroom products or involved in Facilities Management and Contract Cleaning. The Academy is designed to be about learning through practical example and Leiann excelled in the programme which will assist in her future working environments. Whilst there, she attended and took part in interactive sessions with presentations, videos and practical exercises.
Leiann joined Futures Supplies in 2006 as a general office assistant and has worked her way up the ladder due to her hard work and dedication. As ‘Scholar of the Year’, Leiann’s prize will be a visit to the Metsa Tissue Mill in Finland next February.
Jo Long MBICSc, Sales Manager AfH UK, Metsa Tissue Ltd said, “I just wanted to congratulate you officially. You did an amazing job to beat over 70 other candidates around the country, so from all of us at Metsa Tissue, A MASSIVE WELL DONE”