Investing in Customer Service is Key

Basic CMYKIn line with our ethos of providing service, quality, value and reliability in everything we do, Futures Supplies understands that exceptional customer service is the key to happy customers.

Good customer service requires continual inward investment to deliver consistently high standards and meet ever-changing customer expectations. To meet these demands, we believe in training that is meaningful, enjoyable and applicable to our team’s individual roles and their relationship with customers.

As such, Victoria Goffin of ‘Coaching4Results’ has recently delivered an individual Customer Service Programme to all our team. A professional and established coach, Victoria tailored the programme to meet the needs of each department and individual to ensure continuity and a deeper understanding of each person’s role in delivering customer satisfaction.

Victoria said “It was very rewarding to work with people who really wanted to up their game and give their customers the best experience they could.”

New Handy pack – Ecover Multi Action Anti-bacterial Wipes

With the demand for convenient anti-bacterial products growing amongst a vast majority of our customers, the new Ecover Multi Action handy packs of disposable wipes perfectly compliment your cleaning cupboard.

Containing an ecological, anti-bacterial formulation killing up to 99.9% of bacteria, Multi Action wipes are suitable for most hard surfaces from the washroom through to the kitchen, leaving surfaces perfectly clean with a delicious Pomegranate and Lime fragrance.

Ecover Wipes

With Plant-based ingredients and 100% Biodegradable FSC sourced fabric, Ecover has now been able to develop a formula that contains an antibacterial agent from a natural origin to launch wipes that both fulfil the consumers need, whilst also ticking all the environmental boxes.

 Try them now

Evans – For Everyone for Every Application

The new Evans brochure from Futures Supplies, featuring its recently launched Eco e-zone concentrates, is now available on our website offering a complete approach to cleaning products.

Evans BrochureWashroom, kitchen and floor care products with a winning formula from an established family manufacturer, committed to developing products that comply with European legislation and provide optimum performance.

As part of the launch, Futures Supplies is offering a 5% discount to all new customers from 1st April to 30 June 2013 to give you the opportunity to try the products and save money at the same time.Download the new brochure and call us now to benefit from the discount.