Oktoberfest is the world’s largest festival held annually in Munich, Germany. Futures Supplies Sales Manager, Leiann and Business Development Manager, Daniel were delighted to have been invited, as the only UK customer representatives, to enjoy the festivities as guests of Metsa Tissue along with other clients from across the world.
A twelve gun salute and the tapping of the first keg of Oktoberfest beer by the incumbent Mayor of Munich with the cry “O’zapft is!” (“It’s tapped!”) opens the Oktoberfest.
The festival runs from late September to the first weekend in October and with more than 6 million people from around the world attending the event every year it is an important part of Bavarian culture having been held since 1810.
With the summer heatwave well and truly in full swing, staff at Futures Supplies had a great time at the Croydon Chamber’s Summer BBQ which was held on one of the hottest days of the year at the fabulous Coulsdon Manor Hotel.
Croydon Chamber is a modern, pro-active and influential business membership creating profitable business opportunities. Futures Supplies has been an active member for nearly 20 years now and with a network of over 300 local members and access to the London Chamber members and facilities these networking events are essential to supporting local business and developing opportunities through networking.
Our thanks to Kate Ward, Sales Director at Chequers Contract Services Ltd for inviting us on this occasion, the food and ambience were perfect. It was a lovely evening and definitely a lucky night for us, as not just one but two raffles wins were had by Futures Supplies’ Managing Director, Marc Kemp and Operations Manager, Daniel Hills!
Marc Kemp said, “We really enjoy meeting other local business especially whilst relaxing over a few drinks and some fabulous food, it was a great night and many thanks to the Chamber guys for organising such a lovely evening and of course to Kate for inviting us – it was a bonus to win the raffle too!”
Much like Futures Supplies Evans Vanodine is a family owned company which strives to ensure that the customer benefits from the security and confidence of dealing with a dependable business who are experts in their field. As one of our key supply partners, Evans Vanodine manufacture a wide range of janitorial and cleaning chemicals for both the home and overseas market and realises the importance of fulfilling customer expectations and requirements through regular training.
The company runs training courses for its distributors and recently Daniel Rendall, Business Development Manager and Leiann Kemp, Customer Service Manager attended a two day course at the Evans Vanodine training facilities at the Head Office near Preston supported by Pat Worsop, Area Sales Manager-South of England.
Leiann said, “We found the course extremely useful and worthwhile and I am positive that it has helped further improve our product and industry knowledge, ensuring an even more efficient service to our customers. Pat was great, he really looked after us and it was good to learn about Evans family values as well as the products.”
As a family run business trading since 1995 Futures Supplies carefully select to partner with like-minded organisations. In 2012 we were delighted to be chosen to work with Cleanology following a competitive tendering process which included a requirement for streamlining its back office order processing through website ordering as well as delivering a robust budget control system.
Cleanology, based in central London, was founded by the Ponniah family in 1999 with only one contract and one cleaner. Now more than 15 years on, the company has expanded to over 300 staff and a long list of prestigious clients. Futures Supplies is delighted to provide washroom, cleaning, janitorial and associated products to all of it sites.
With both companies dovetailing in commitment to quality and customer care, Cleanology provides premium quality cleaning services to businesses in London at competitive prices, whilst pioneering environmental responsibility and ethical employment whilst Futures Supplies has always been passionate about its environmental credentials delivering carbon neutral supplies and a wide range of green cleaning products and innovations.
Ever since Cleanology was formed, the environment has been at the heart of its business, as it has with Futures Supplies and it uniquely offers clients a “Green Option” with its cleaning contracts. The company has also been independently recognised for its achievements and high standards such as The Green Organisation, the body which independently audits the ‘green’ credentials of companies and through which Futures Supplies holds a prestigious ‘Green Apple’ award.
Dominic Ponniah, Executive Director says, “Working with a host of London businesses, we are dedicated to providing our customers with environmentally friendly, quality cleaning solutions whilst maintaining tight control on costs. Futures Supplies not only delivers with passion but it also shares our family ethos and desire to deliver exceptional service and back office support – a perfectly natural fit. We are delighted to have the facility to place orders 24/7 via the Futures Supplies website and have the control of on line budgets, along with on line access to proof of delivery notes and invoices right at our fingertips, all of which has helped the rapid expansion of our business over the past two years.
Futures Supplies supply partner, Metsä Group has just launched its third Sustainability Report focusing on further development of its target setting, supply chain management and stakeholder engagement.
Achieving targets to reduce fossil CO2 emissions in production by 30% per product tonne from the 2009 levels Metsä is one of Futures Supplies main supply partners and they are committed to sustainability throughout their whole supply chain.
A summary brochure version of the Sustainability Report is now available to download for the first time at www.metsatissue.com
We are pleased to announce that Future Supplies has been selected by Shield as its new partner for the provision of cleaning supplies and materials, following a tendering process and a strategic review of their supply chain.
Shield Service Group plc trades as Shield Cleaning Services and they supply professional cleaning and support services to work, education, medical and leisure facilities across London, Home Counties, Thames Valley and the South Coast. They have Head Office facilities in Caterham Surrey and a local presence in Oxfordshire, Hampshire and London.
“We are delighted to be working with Mandie Kemp and her team at Futures Supplies and, we believe that their award winning customer service record and their innovative approach will add value to our business and will benefit our existing and future Clients.” Said Malcolm Rose Chief Executive – Shield Service Group plc.
In today’s turbulent times of fast and chaotic change, no force is more grounding and stabilising than a partnership with customers and Futures Supplies has always lead the way in managing and delivering exceptional business partnerships with its customers and is pleased to be working with Personal Touch Cleaning Services Ltd (PTCS), to deliver washroom and cleaning products across all of its contracts.
Personal Touch Cleaning Services Ltd, is a well-established family owned contract cleaning company offering services nationwide and, therefore, has the very same values and ethos as we do – a perfect fit for a partnership.
In a brand new venture for the company, which this year celebrates its 30th anniversary in the cleaning industry, award winning Futures Supplies will be delivering an ‘online web shop’ to enable PTCS customers to order products simply and effectively to enhance the PTCS current offering to its customers.
Personal Touch Cleaning Services is committed to ensuring that all its customers receive the best possible service and its philosophy is to aim for the highest possible standards by providing a helpful, friendly and complete service to its clients. With this is in mind, PTCS has recognised that Futures Supplies is not only innovative but has vast experience in new technology and that we can add value throughout all areas of its business. We are currently assisting and developing systems and ways to help its ‘back office’ administration and operations through delivering budget control facilities and help PTCS reduce and control its costs long into the future.
Nicholas Duque, Commercial Manager at PTCS says, “It is a very important year for us so we really wanted to work with the best in the business. We have found that Futures Supplies demonstrate this time and time again with its experience in innovation and through building great partnerships that will benefit both our companies.”