Bee Kind!

Our Managing Director, Marc Kemp was delighted to be invited to visit the beehives at the Bee Urban site in Kennington Park by Hive Cleaning who we have been in collaboration with, though their sponsorship program, to support this worthy project.

Bee Urban is a social enterprise that aims to work with communities to improve the environment for the benefit of us all. Focusing on responsible urban beekeeping, horticulture and community growing. It’s not just about bees, people are vital to Bee Urban.

Community engagement and volunteering is important to the project, providing opportunities to contribute to the locality, be creative and reduce social isolation.

Our friends at Hive Cleaning are a B Corp certified, ethical office cleaning company who are committed to making a positive impact on the environment. As part of their efforts, Hive Cleaning have pledged to sponsor a beehive for every new cleaning contract they are awarded. 

Futures Supplies are delighted to sponsor this worthy project as of one of our key sustainability initiatives.

Saving The Planet Since 2006

Scientific consensus states that carbon emissions must be reduced to avoid catastrophic climate change. Businesses have an important and essential role to play in meeting reduction targets. By reducing CO² emissions and carbon offsetting, businesses like ours are able to play their part in the climate change battle. 

Futures Supplies is delighted to have partnered with Carbon Neutral Britain to ensure it continues to maintain its Carbon Neutral for the 16th successive year. This accreditation positions us as an industry leader with one of the strongest and most credible approaches to climate change. 

Since 2006 we have demonstrated our commitment to reducing our CO² emissions in accordance with leading edge quality assurance standards including independent certification to BS EN ISO 14001.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO²) emissions associated with our business, reducing them at source, and then offsetting any unavoidable emissions by purchasing carbon credits. 

To ‘balance out’ our emissions, we use our carbon credits to support projects throughout the world. We are currently supporting the Carbon Neutral Britain Climate Fund™. 

Projects selected within the Carbon Neutral Britain Climate Fund™ are based on their direct and indirect impact around the world – not just in offsetting, but also in supporting education, employment and clean water, as well as having net positive impact on the local wildlife and ecology. 

As a result of this reduction process coupled with offsetting the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can find out more about our Commitment to the environment here https://www.futures-supplies.co.uk/environment.asp

Action Against Fake Reviews

Did you know that 97% of UK consumers read online reviews before buying! It’s therefore vital that people can trust the comments they read. Futures Supplies prides itself on delivering high levels of customer satisfaction so its crucial it can gather accurate insights on which to continue to improve its customers experience.

The UK Government has recently published its proposals for new legislation. This takes aim at fake review practices, as a part of the Digital markets, Competition and Consumers Bill. The legislation will likely come into force next year, following a consultation period.

Current draft provisions propose making it illegal to commission someone to write or submit a fake review, to post consumer reviews without taking reasonable steps to check that they’re genuine and to offer, or advertise, to submit, commission or facilitate fake reviews.

As the first bill of its kind, it gives the Competition and Markets Authority (CMA) greater powers to take ‘swift and decisive action’ against lawbreakers on behalf of UK consumers.

Futures Supplies chosen review platform Feefo, the world-leading review platform, ensures that only verified buyers are asked to leave a review freeing Futures Supplies valued customers from the fear of fake reviews.

You can be confident the Feefo platform guarantees to provide real feedback and genuine insights from our confirmed customer experiences.

Let’s Bee Sustainable!

We’re thrilled to announce that Futures Supplies has teamed up with the wonderful Bee Urban project, in partnership with their main sponsor, Hive Cleaning, to support one of our many sustainability initiatives. 

Our friends at Hive Cleaning are a B Corp certified, ethical office cleaning company who are committed to making a positive impact on the environment. 

As part of their efforts, they have pledged to sponsor a beehive for every new cleaning contract they are awarded. 

Bee Urban, is a social enterprise focused on responsible urban beekeeping, horticulture, and community growing, it’s a fantastic initiative that we’re proud to be a part of. 

To learn more about Bee Urban’s inspiring projects and volunteer opportunities, please visit their website at The Hive.

The Hygiene Bank Charity Evening

Futures Supplies are delighted to be a headline sponsor for the ‘The Hygiene Bank’ Charity evening in partnership with our client, the award winning commercial cleaning and facilities expert, Cleanology.

The Hygiene Bank believe that basic hygiene is not a privilege and their vision is that one day everyone living in the UK will have access to essential hygiene products. With a mission to bring communities, businesses and thought leaders together they hope to tackle hygiene poverty providing access to products and being a voice for change. Futures Supplies are delighted to be part of this exciting event.

You can find out more and how you can help support The Hygiene Bank here https://thehygienebank.com/get-involved/

Are Your Deliveries Carried Out by A Carbon Neutral Certified Company?

As an ethical business, our ethos is to deliver service, quality, value, reliability, with a commitment to environmental sustainability, using the most up to date technology and innovation.

Futures Supplies are committed to integrity and transparency in the way we operate, how we supply goods and services and in our business partnerships.

We believe that whilst it is critical, it is not enough to just reduce carbon emissions through our certified Environmental Management System BS EN ISO 14001:2015 targets. Therefore, we offset our unavoidable emissions through our partnership with The CarbonNeutral® Company in a responsible best practice model.

Unfortunately, we all have to use energy as part of our commercial process and therefore, until technology and innovations can provide more answers to help further reduce or eliminate emissions, ‘offsetting’ is the only way to deal with the problem.

In partnership with The CarbonNeutral® Company, Futures Supplies is delighted to have achieved CarbonNeutral® status since 2006. This accreditation positions us as an industry leader with one of the strongest and most credible approaches to climate change.

As a result of our reduction process coupled with measuring the carbon dioxide (CO2) emissions and offsetting the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach and our green awards here http://www.futures-supplies.co.uk/environment.asp

Top Of The Class!

We are delighted to have been accredited by the Cleaning and Hygiene Suppliers Association, achieving 100% compliance with the Associations ‘Accredited Distributor Scheme’.

Representing the major manufacturers and distributors of cleaning & hygiene products, the CHSA operates four independently audited accreditation schemes. Three for manufacturers of soft tissue products, plastic refuse sacks and industrial cotton mops and one for distributors.

The aim of the schemes is to drive up standards in the industry and to ensure that what’s on the label is in the box so the customer always gets what they order and importantly what they pay for.

We always strive to deliver the added value of quality products, backed up with an exceptional customer experience. We welcome the opportunity to be independently audited by external bodies to endorse our high standards and provide our customers with evidence of this.

We were absolutely delighted to achieve 100% compliance. We hope this accreditation provides our customers with further confidence and the assurance that we supply only products that meet the CHSA Distributor Accreditations rigorous high standards, and that they can be sure that what’s on the box is in the box.

The CHSA Distributor Accreditation Scheme, which was introduced in 2017, requires regular periodic site audits to ensure conformance. Distributors must also sign a declaration that they will only stock and offer for sale CHSA accredited products or products that conform to the same standards as required by the relevant CHSA Manufacturing Standards Accreditation Schemes.

You can find out more  about the CHSA at www.futures-supplies.co.uk/trade_associations.asp#chsa

Mobile Cleaning Supplies Goes Live

Futures Supplies are constantly listening to customer feedback and we continue to invest to ensure we deliver the very best customer experience. Over recent months we have been busy upgrading our website so that it is more mobile friendly.

Whilst this represents a considerable investment for us, we appreciate that almost half of all the visitors to our website are now using mobile devices and therefore we see this as an important step in continually improving our offering to you.

We hope this proves useful and improves your experience on the website, especially if you are using a mobile platform to place your orders.

Here is a reminder of some of the standard features which our website already offers. Don’t forget to request your login to access these facilities:-

  • View and print copy POD’s (delivery notes), invoices and statements
  • View your sales order history, in progress and completed orders
  • Subscribe to our budget control facility to help you control your costs
  • Online ordering 24hours a day, 7 days a week.
  • Product images and information
  • Download COSHH/ Safety Data Sheets
  • Keep up to date with our latest news
  • Request an account or place a ‘one of order’ and pay using our secure card or PayPal facilities
  • Check out a product’s environmental credentials
  • Set up a list of favourites for easy regular orders

Futures Supplies are committed to supporting your back office operations. If we can offer any assistance to help streamline your order process and with the website please do not hesitate to contact Andy our Office Manager who would be delighted to help you.

Drum Roll Please!

Futures Supplies have been awarded the Feefo Gold Trusted Service Award for the second consecutive year.  An independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Marc Kemp, Managing Director at Futures Supplies, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We are looking forward to another successful year ahead.”

Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

Follow the link to read our reviews or visit the website.

www.feefo.com/en-gb/reviews/futures-supplies-support-services-ltd